Bellwethr Insights

Voluntary vs. Involuntary Churn: Tips for Fighting Both and Increasing Retention

Voluntary vs. Involuntary Churn: Tips for Fighting Both and Increasing Retention

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Customer retention is on everyone’s minds these days. The need for lon…

The Impact of Coronavirus on US Businesses

The Impact of Coronavirus on US Businesses

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Coronavirus has arrived, and we’ve suddenly found ourselves in the mid…

Insights: Should Subscription Companies Make Cancellation Easier?

Insights: Should Subscription Companies Make Cancellation Easier?

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Should subscription companies make cancellation easier for their customers? Some of th…

The Big Secret About Winning Back Former Customers

The Big Secret About Winning Back Former Customers

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The bad news: customers leave all the time. Whether they find a lower price,…

Stop Using These 2 Common Retention Tactics

Stop Using These 2 Common Retention Tactics

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When companies try to stop customers from leaving, they usually try one of t…

Why Customers Aren’t Loyal and What to Do About It

Why Customers Aren’t Loyal and What to Do About It

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From the day the first Millennial got a job, companies have lamented the dow…

The State of Customer Cancellations 2020

The State of Customer Cancellations 2020

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No matter how well your product works or how charming your customer service reps are, …

Top 6 Cratejoy Integrations to Grow Your Business

Top 6 Cratejoy Integrations to Grow Your Business

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Subscription box entrepreneurs are a passionate bunch. You pour your heart a…

9 Recharge Integrations To Make You More Money

9 Recharge Integrations To Make You More Money

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You’re passionate about your ecommerce business. Maybe you started it …

CrateJoy and Bellwethr RetentionEngine: Improving Subscription Box

CrateJoy and Bellwethr RetentionEngine: Improving Subscription Box

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CrateJoy is the leading ecommerce platform for subscription box businesses. …

Better Together: ReCharge and Bellwethr RetentionEngine

Better Together: ReCharge and Bellwethr RetentionEngine

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ReCharge is an excellent billing platform. It’s one of our favorites, which is w…

How to: Retain Customers Before They Cancel

How to: Retain Customers Before They Cancel

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How to Retain Customers (The Right Way!) Before They Cancel

Whenever we expe…

Buy or Build?

Buy or Build?

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Buy or Build? Why Businesses Should Choose Bellwethr RetentionEngine

Entrepr…

How to Create a Win-Back Strategy in 5 Steps

How to Create a Win-Back Strategy in 5 Steps

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We all know the phrase, “‘tis better to have loved and lost than never to …

Why Every Business Needs a Win-Back Strategy

Why Every Business Needs a Win-Back Strategy

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For subscription and DTC businesses, churn is a fact of life. Unfortunately, many comp…

The Chime: Turkey Edition

The Chime: Turkey Edition

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Haven't subscribed to The Chime yet? No worries, we're sharing it here so you don't mi…

The Ultimate Customer Retention Resource Roundup

The Ultimate Customer Retention Resource Roundup

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Many growth-minded leaders believe that optimizing the customer experience m…

Machine Learning for Growth Hackers

Machine Learning for Growth Hackers

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Supervised Learning vs. Unsupervised Learning vs. Reinforcement Learning

Sub…

Ebook: The Dreaded Exit

Ebook: The Dreaded Exit

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We've been hard at work putting together our first ebook, The Dreaded Exit: W…

Introducing the Net Win-back Score (NWS)

Introducing the Net Win-back Score (NWS)

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Over the last few weeks, customer win-backs has been one of our favorite topics.

The Dreaded Exit: Hostage Holding vs. Surrender

The Dreaded Exit: Hostage Holding vs. Surrender

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The web and the subscription business model are like cheese and wine, a Shackburger an…

Introducing The Chime

Introducing The Chime

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Howdy! We’re happy to introduce you to The Chime🔔, Bellwethr’s weekly news…

Introducing Explain It Like I’m 5

Introducing Explain It Like I’m 5

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Data mining, gradient descent, contextual bandit, and heuristic search techniques. Any…

The Personalization Misnomer

The Personalization Misnomer

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In the world of sales & marketing, it’s par for the course to live in a stat…

AI: Simplicity Is A Result Of Specificity

AI: Simplicity Is A Result Of Specificity

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At Bellwethr, our primary goal is to solve business problems with artificial intellige…