Explain it like I'm 5

While we won't really explain it like you would with a 5-year-old, we will explain some of the terminology in a way that a non-technical person could find meaningful.
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Personalization

Personalization

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Offboarding

Offboarding

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Net Win-Back Score (NWS)

Net Win-Back Score (NWS)

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Multi-Armed Bandit

Multi-Armed Bandit

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Machine Learning

Machine Learning

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Loss Function

Loss Function

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Learning Rate

Learning Rate

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Involuntary Churn

Involuntary Churn

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Intelligent Process Automation or IPA

Intelligent Process Automation or IPA

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