Explain it like I'm 5

While we won't really explain it like you would with a 5-year-old, we will explain some of the terminology in a way that a non-technical person could find meaningful.
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Customer Health

Customer Health

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Customer Effort

Customer Effort

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Customer Acquisition Cost or CAC

Customer Acquisition Cost or CAC

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Conversion Rate

Conversion Rate

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Breakpoint

Breakpoint

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Automatic Experience Optimization

Automatic Experience Optimization

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Automated Optimization

Automated Optimization

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Automated Account Management

Automated Account Management

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Agent, Engine, or Bot

Agent, Engine, or Bot

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